Privacy Policy

At Lairisse Velvet Terrace, we care deeply about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data whenever you interact with our store, website, or services. Our goal is to provide you with a safe and trustworthy experience every time you shop with us.

What Information We Collect

• Contact details such as your name, phone number, email address, and delivery address when you place an order or reach out to us.
• Order information to process your purchases and handle delivery or pickup arrangements.
• Payment data when you pay online or via e-wallets (we do not store full card or wallet details).
• Communications including messages, inquiries, or feedback you send to our team.
• Website usage such as page visits and clicks, collected using cookies or analytics tools to improve our service.

How We Use Your Data

• To process and fulfill your orders, including delivery or pickup notifications.
• To communicate with you regarding your purchases, questions, or customer service requests.
• To enhance your shopping experience by understanding customer preferences and improving our products and services.
• To comply with legal, tax, and regulatory requirements in the Philippines.
• To send updates, offers, or store information if you have agreed to receive them (you can opt out anytime).

How We Protect Your Information

We take your privacy seriously. All personal data is stored securely and only accessible by authorized personnel. We never sell or share your information with third parties for marketing purposes. Data may be shared with service partners (such as delivery providers or payment processors) only to complete your transactions and always with strict confidentiality.

Your Choices & Rights

You may review or update your personal information at any time by contacting our team. You can also request that we delete your data, subject to legal or business requirements. If you wish to unsubscribe from our messages or offers, simply let us know.

Cookies & Tracking

Our website may use cookies or similar technologies to help us understand how visitors use our site and to enhance your browsing experience. You may disable cookies in your browser settings, but this could affect certain features on our site.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at info@lairisseterrace.com or call +63 910 223 1371. We are always ready to help.

Policy Updates

We may update this Privacy Policy as needed to reflect changes in our practices or the law. Any significant changes will be communicated on our website. Please check this page periodically for the latest version.

Thank you for trusting Lairisse Velvet Terrace with your privacy. Your confidence in us is our highest priority.